privacy policy
At Glow Time Club and Growth RETI LLC, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our automation systems, or purchase our products and services.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our brand, including:
a. Contact Data: Name, email address, phone number, and mailing address.
b. Skin Profile Data: Information provided through our "2-Minute Glow Quiz," including skin type, concerns, and beauty preferences.
c. Transaction Data: Payment information (processed securely through third-party providers like Stripe) and purchase history.
d. Professional Data: For those inquiring about the Glow Squad or Glow Pro Suite, we may collect business-related information.
2. How We Use Your Information
We use your data to provide a high-end, "5-Star" experience, specifically for:
a. Fulfilling Glow Kit orders and processing payments.
b. Scheduling and managing VIP Glow Sessions via our automated calendar.
c. Sending automated follow-ups through our 2+2+2 Customer Care System.
d. Providing automation coaching and system access for consultants.
e. Personalizing product recommendations based on your Skin Profile.
3. SMS and Mobile Communication
We use text messaging to provide appointment reminders, shipping updates, and marketing offers.
a. Consent: By providing your phone number and opting in, you agree to receive automated text messages. Consent is not a condition of purchase.
b. Data Protection: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
c. Opt-Out: You can cancel the SMS service at any time by texting "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
4. Data Sharing and Disclosure
We do not sell, rent, or lease our customer lists to third parties. To run our business, we share data with trusted service providers, including:
a. GoHighLevel (GHL): Our CRM and automation platform.
b. Mary Kay Inc.: For product fulfillment and corporate-level customer service (Ranked #1 by Euromonitor International & #2 by Forbes).
c. Stripe/Payment Processors: To securely handle financial transactions.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
6. Your Rights and Choices
You have the right to:
a. Review, change, or terminate your account at any time.
b. Opt-out of marketing emails by clicking the "Unsubscribe" link.
c. Request that we delete your personal data from our systems.
7. Contact Us
If you have questions or comments about this policy, you may contact us at:
a. GlowTimeClub.com/contact-us
b. Email: [email protected]
c. Ph: 214-833-8073
